About Us
A technician-led appliance repair company serving South Florida and Greater Houston since 2009.
Excellence Appliance Repair was built around one idea: the person who diagnoses your appliance should be the person who repairs it, and the price you are quoted should be the price you pay.
How we work
We are a mobile, in-home repair company. There is no workshop to leave your appliance at and no queue to wait in – a technician comes to you, inside a two-hour arrival window, with the parts that most often fail on your specific model already on the van.
Every visit follows the same sequence. Diagnose properly, using measurements and the appliance’s own stored fault history rather than guesswork. Quote a flat price covering parts and labour. Get your approval. Then, and only then, open the appliance up.
What makes us different
We diagnose before we quote. The difference between a $90 part and a $600 one is often a single reading. Swapping components until something works is fast for the technician and expensive for you.
We say no when we should. If a repair costs more than half of a comparable new appliance and the unit is past two thirds of its service life, we will tell you to replace it. We would rather lose one job than sell you a part you should not buy.
We take built-ins seriously. Column refrigerators, integrated dishwashers, wine cabinets and professional ranges are core work for us. Pulling a panel-ready unit out of custom cabinetry without marking it takes time, and we take that time.
No weekend surcharge. Saturday and Sunday cost the same as Tuesday. Appliances do not fail on a schedule and we do not price as though they do.
Our technicians
Our people are trained on the brands they service and hold EPA certification for sealed-system refrigeration work. They carry manufacturer documentation and diagnostic tooling for the twenty-four brands we support, from Whirlpool and GE to Thermador, Wolf, Miele, Liebherr and La Cornue.
They also carry an instruction that matters more than any of that: explain what failed and why, in plain language, before quoting anything.
Where we work
South Florida – Boca Raton and Miami Gardens – and Greater Houston, covering Spring, Stafford, Rosenberg and Fulshear. Same standards, same warranty and the same flat-quote policy in both markets.
Our promise
- A flat price agreed before any work starts.
- Genuine OEM parts wherever they are available, with part numbers on your invoice.
- 30 days on labour, up to one year on parts.
- An honest answer about whether the repair is worth doing.
Book a repair
Pick a day and a two-hour arrival window. We will confirm by phone or text.
Need it fixed today?
Call before noon and we will normally be with you the same day, with a two-hour arrival window and a flat price agreed before any work starts.